Responsible Gaming

Our Commitment to Responsible Gaming

Gaming Should Be Entertainment, Not Income

At rusticas.pt, we believe that gambling should be enjoyed as entertainment only. It is not a reliable way to earn money or solve financial problems. If you find yourself viewing gambling as a source of income, we encourage you to reassess your relationship with gaming and seek support if needed.

Age Verification

1win login and all casino games are strictly reserved for individuals who are 18 years of age or older, or the legal gambling age in your jurisdiction in Brazil. We are committed to preventing underage gambling and protecting minors. By accessing our platform, you confirm that you meet the legal age requirement in your region.

Warning Signs of Problem Gambling

If you recognize any of the following behaviors in yourself or someone you know, it may indicate a problem gambling disorder:

  • Chasing losses: Attempting to recover lost money by gambling more
  • Hiding gambling activity: Concealing the amount of time or money spent gambling from family or friends
  • Loss of control: Unable to stop or reduce gambling despite wanting to
  • Neglecting responsibilities: Gambling interferes with work, school, or family obligations
  • Using gambling to escape: Gambling to relieve stress, anxiety, depression, or other negative emotions
  • Borrowing to gamble: Taking loans or using credit to fund gambling activities
  • Tolerance: Needing to gamble with increasing amounts to achieve the same excitement
  • Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
  • Jeopardizing relationships or opportunities: Gambling causes conflict with loved ones or threatens important opportunities

Self-Help Tools & Responsible Gaming Features

We provide tools to help you maintain control of your gaming:

  • Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
  • Loss Limits: Cap the maximum amount you are willing to lose during a session
  • Reality Checks: Receive regular reminders during gaming sessions about how long you have been playing and how much you have wagered
  • Self-Exclusion: Temporarily or permanently exclude yourself from your account and all gaming activities
  • Session Time Limits: Set automatic logout periods to manage your playing time

To access these tools, please contact our customer support team or visit your account settings on the 1win login platform.

Get Help: Support Organizations

If you or someone you know is struggling with problem gambling, help is available. We encourage you to reach out to one of these trusted organizations:

Brazil & Latin America:

  • Centro de Atenção Psicossocial (CAPS): Free mental health services available through Brazil's public health system (SUS). Contact your local CAPS or call the CAPS Álcool e Drogas (CAPS AD) for substance and behavioral addictions.
  • Associação Nacional de Dependentes de Jogo (ANDJ): Support groups and resources for problem gambling in Brazil
  • Jogo Seguro: Information and guidance on responsible gambling in Portuguese

International Support (English-speaking):

24/7 Confidential Helplines: Most organizations listed above offer free, confidential support via phone, chat, or email. You do not need to struggle alone.

If You Have a Problem, Seek Help Today

Problem gambling is a serious condition that can affect your financial stability, mental health, and relationships. If you feel that your gambling is out of control, please reach out for help immediately. There is no shame in asking for support—many people have successfully recovered with professional assistance.

Contact one of the support organizations above, speak with a trusted friend or family member, or reach out to our customer support team to discuss self-exclusion or other responsible gaming options.

Remember: Gambling should be fun. If it stops being fun, it's time to get help.

Last updated: 2026. This information is provided for responsible gaming purposes. rusticas.pt is committed to promoting safe, enjoyable gaming experiences for all players. For the most current information on responsible gaming resources in Brazil, please consult your local health authorities or the organizations listed above.